
Building Competitive Advantage with AI
A leading data centre engineering company, operating across multiple EMEA countries, recognised the opportunity to stay ahead in a fast-moving sector by embedding AI skills across its teams. Instead of waiting for competitors, they chose to upskill their staff early, beginning with a pilot programme in 2024 and then rolled out to project managers and engineers.
The results were immediate: hours reclaimed each week, measurable productivity gains, and a stronger culture of innovation inside the business.
High-Value Engineers Buried in Admin
Project managers and design teams in the built environment handle complex, high-stakes projects. Yet too much of their week was consumed by:
- Manual documentation and repetitive report writing
- Time-intensive research and data gathering
- Meeting notes and follow-ups that slowed delivery
- Drafting communications for diverse stakeholders
Practical AI Training for Project Managers
Rather than introducing new systems or disrupting existing workflows, the AI Institute delivered hands-on training tailored to specific project management and engineering design tasks.
Focus areas included:
- Report Writing & Communications – generative AI for drafting and quality verification processes
- Technical Research – faster answers through AI-driven search and synthesis
- Meeting Documentation – automated transcription and action item extraction
- Visual Communication – AI-assisted diagram creation and presentation development
Impact: Tasks that previously took hours could now be completed in minutes, freeing engineers and project managers to focus on strategic, client-facing work.
Measurable Gains from Day One
- 4–7 hours saved per person weekly (measured across the team)
- 90% reduction in research time (2–3 hours cut to 10–20 minutes)
- In addition to productivity gains, 43% said they could do more strategic thinking
- 100% tool adoption and innovation across the team
- Cost savings from greater efficiency
- Faster delivery and clearer communication with clients
- Improved work-life balance through reduced admin load
- Practical, role-specific training tied directly to daily work
- Immediate application with visible results from day one
- Peer learning and team support during adoption
- Measurable outcomes tracked across the pilot team
- Rolling training out to additional teams and departments
- Developing advanced modules for specialist engineering roles
- Building an internal network of AI champions
