A global engineering firm wanted to embed AI literacy across its entire organisation and maximise the value of Microsoft Copilot. Their workforce—spanning engineers, finance, administrators, bid managers, and executives—was spending too much time on reactive work, meetings, and email.
Survey results showed:
- 80% reporting highly reactive workdays
- 65% stuck in meetings
- 50% drowning in email
- 40% struggling with client/project management and oversight
Administrative tasks such as document preparation, meeting management, and information retrieval were absorbing too many hours each week.
Copilot Adoption Programme
We designed and delivered a 6-week Copilot adoption campaign, combining:
- Weekly training sessions focused on Copilot in Teams, Outlook, Word, Excel and PowerPoint.
- Assignments and peer learning: participants applied new techniques in real work, then shared outputs and lessons in weekly workshops.
- Worked examples drawn directly from the client’s own business processes—ensuring immediate relevance and real-world problem-solving.
- Progression to Power Automate: introducing automation as a natural next step, enabling staff to link workflows and scale productivity.
Why Microsoft Copilot?
It operates securely within the company’s Microsoft 365 tenant, allowing staff to work with real business data without redaction.
Why AI Institute?
Microsoft’s training is often generic and geared toward licence readiness, but our expert Copilot instructors run live online sessions that tackle real business problems in real time.
Measurable Gains from Day One
- 67% of participants saved 1–2 hours per day on repetitive admin andinformation retrieval.
- 100% reported effective use of Copilot by the end of the programme – are rare level of adoption for enterprise technology rollouts.
- Bid managers and engineers reported faster turnaround of proposals, clearer meeting notes, and quicker search of technical information in SharePoint.
- Early adopters in engineering are not only cutting admin but gaining a strategic edge over competitors still relying on manual workflows.
These results align with external benchmarks: organisations report 15–20% efficiency gains when embedding Copilot into daily work, with time returned to higher-value strategic activity.
