What you'll learn
This course shows professionals how to use Microsoft Copilot confidently, safely, and effectively across everyday work inside Microsoft 365.
It is practical, hands-on, and designed for immediate application using Copilot in Word, Excel, PowerPoint, Outlook, Teams and Copilot Chat.
By the end of the course, you will be able to:
- Use Copilot in your core Microsoft 365 apps to save time and improve quality across emails, meetings, documents, and reporting
- Reduce cognitive load by letting Copilot summarise, organise, and create a strong first draft, so you can focus on judgement and creativity
- Use Copilot Chat to answer questions using your organisation’s content, and run structured prompts for clearer, more reliable outcomes
- Understand what Copilot can and cannot see, and how permissions affect results, so you stay in control of what is shared and surfaced
- Build and reuse simple Copilot Agents and repeatable workflows for consistent outputs, without turning your work into a science project
You will move from “I’ve tried it a bit” to confident, capable Copilot use, with practical patterns you can repeat across your working week.
Course Structure
Copilot AI skills is delivered as a live, half-day bootcamp with a bonus workshop to follow. It is hands-on throughout, with live demos, guided exercises, and practical examples drawn from real roles and scenarios. For those who need it, there is a 30-minute tech check a week before the main session to cover access and setup.
Pre-module: Tech check
A 30-minute tech check to ensure you can access the right Copilot tools, understand where they live in Microsoft 365, and start the course confident that everything will work as it should.
Half day bootcamp
Module 1: Getting more done with Copilot in everyday work
This module helps you get immediate value in the places work actually happens: Outlook and Teams.
You will learn how to:
- Reduce inbox overload by summarising and prioritising email threads
- Draft clearer emails faster, with a tone that fits your audience
- Stay on top of meetings with automatic summaries, actions, and follow-ups
- Set up meetings so Copilot can help
Module 2: Working smarter with Copilot for data and content
This module focuses on using Copilot in Excel, Word and PowerPoint for faster analysis and stronger outputs.
You will learn how to:
- Ask questions of your data in plain English to spot trends and outliers
- Create simple charts and summaries without wrestling formulas (still sanity-checking results)
- Draft and refine documents with consistent structure and tone
- Turn notes or an outline into presentation-ready content
Module 3: Copilot Chat as your knowledge navigator
This module shows you how to use Copilot Chat when you want insight and synthesis, not just edits inside a file.
You will learn how to:
- Use structured prompts to get clearer, more reliable outputs
- Ask questions across your Microsoft 365 content, based on what you already have access to
- Identify themes, gaps, risks, and action points across documents, emails and Teams conversations
- Refine outputs with quick critique prompts so you stay the human in the loop
Module 4: Scaling up with Agents and workflows
This module introduces Copilot Agents and when they add value over one-off prompts.
You will learn:
- What an Agent is and when not to use one
- How to build, test, and share a simple Agent for repeatable work
- How Pages and Workflows help you chain tasks and reduce repeat admin
- What Copilot Studio adds, and when it is relevant for bigger organisational needs
The emphasis is on sustainable value, not uncontrolled automation.
Q&A and close
Open discussion and practical troubleshooting. Bring your real tasks and we’ll sense-check what is safe, smart, and worth standardising.
Bonus workshop
A week after the modules, this hour consolidates learning and turns skills into confident, repeatable practice. No new tools are introduced. The focus is on applying what you learned to your own work scenarios.
During the session, you will:
- Refine and improve your prompts, Agents, and workflows
- Turn recurring tasks into repeatable Copilot patterns you can reuse weekly
- Identify quick wins in meetings, email, reporting, and documentation
- Learn from how others apply Copilot in different roles and contexts
By the end of the workshop, you’ll leave with:
- At least one high-value Copilot use case ready to apply immediately
- A small set of reusable prompt patterns you can share with your team
- Greater confidence using Copilot independently beyond the course
Who it’s for
This course is for people who want to change how they work - not just keep up.
You might be in management, ops, finance, hr or admin. What you have in common is this: you're ready to stop dabbling and start using AI with purpose.
We teach in a way that fits your workflow - and you can apply everything using Chat GPT, Claude, Copilot Gemini or Perplexity.
Work is changing. You don’t need to chase every tool - just focus on what actually works. We’ll show you how.






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